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Our Solutions
NRTG is the Best Route
NRTG is the best route to the most innovative and advanced CX solution providers.
These solution providers are disruptors in the CX space, and together, we are transforming customer experience and shaping the future of work.
What’s a CX Solution Provider?
A CX solution provider is a business that specializes in technology or services for customer experience, whether the customer is internal or external. NRTG provides access to a curated portfolio of CX solution providers and leading CX solutions. We guide organizations through product selection, price negotiation, deployment, and integration.
What Types of CX Solutions Do We Offer?
Customer experience is one of the fastest-growing areas in business today. New solutions emerge frequently. So, NRTG and its partners are always scouting the frontier of digital transformation — to ensure that you have the best solutions that fit your needs and aspirations.
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​The categories of CX solutions will continue to expand and evolve. Today, we help guide organizations in the following categories:
CCaaS – Contact Center as a Service
BPO – Business Process Outsourcing
ATM – Automation
WFM - Work Force Management
UCaaS – Unified Communications as a Service
CEM – Customer Engagement Management
WEM – Workforce Engagement Management
AI -Artificial Intelligence
CRM – Customer Relationship Management
CJO – Customer Journey Orchestration
BI – Business Intelligence
